Appointments canceled within 24 hours will be subject to a cancellation fee of 50% of the service price.
Appointments canceled within 3 hours of service time will be subject to a cancellation fee of 100% of the service price.
If the appointment is cancelled or rescheduled within more than 24 hours notice, there is no fee.
If you are not here for your appointment within 10 minutes of the scheduled time, it will be considered a no-show and subject to a fee of 100% of the service price. Appointments may be rescheduled, however the fee still applies.
This is a serenity space and we do not allow children in the spa at any given time. Unless a minor is receiving a service, then a parent or adult may accompany them to their appointment.
We do not allow any extra guests into the spa unless they are receiving a service.
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